RETURNS AND EXCHANGES
RESPONSE TIME & COMMUNICATION
LIABILITIES & PERMISSIONS
TROUBLESHOOTING & EDUCATING
The Autumn Rabbit is not responsible for troubleshooting or educating you on how to use the files provided. Instant download files will come with basic instruction but a working knowledge of Photoshop is essential. Usually a quick Google search can give sufficient info on the different file types and I am happy to give basic guidance but not tutorials!
CLIENT FILE ARCHIVAL
The Autumn Rabbit backs up all previous work and files, including all concepts, versions and variations. We keep all artwork for a period of 6 years from the date of the last project, after which time is will be deleted. We will either share a folder with all the finished artwork via DropBox.com or email them direct to you.
CLIENT/DESIGNER PROFESSIONAL COURTESY
AMENDMENTS TO THESE TERMS AND CONDITIONS
All and any amendments to the terms and conditions outlined in this submission must be provided in writing by “The Client” and signed by an authorized representative of “The Autumn Rabbiti” prior to the commencement of work outlined in this submission.
Updated: June 2018
Signed by: The Autumn Rabbit Ltd